Refund and Return Policy

Thank you for shopping with us. We aim to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order. To be eligible, the item must be in its original condition, unused, and with all original tags and packaging.

Returns and Exchanges

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Reach out to customer support with your order number and the reason for your return or exchange.
  2. Approval: We will review your request and provide instructions based on the condition of the item.
  3. Return Packaging: Securely pack the item in its original packaging with all accessories and documentation. Use a trackable shipping method.
  4. Shipping: Ship the item to the address provided by our customer support team. You are responsible for return shipping costs, unless the return is due to an error on our part.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to the original payment method. Please allow up to 7 business days for the refund to appear in your account.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photographic evidence. We will either replace the item or issue a refund, based on your preference.

Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons. Customized or personalized items may also be non-returnable unless they are defective or damaged.

Contact Us

If you have any questions regarding our refund and return policy, please contact us.